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Trade partner portal
Order, preclaim and monitor every battery.
A private B2B portal for approved trade partners: place ex-VAT orders, register batteries by unique ID, and remotely monitor customer batteries for support, fault finding and proactive aftercare.
Pre-claim by battery IDWhen a battery arrives, enter its unique ID in the portal to link it to the right customer or job.
Remote support viewSee state of charge, voltage, temperature and activity history when a customer needs help.
Proactive aftercareSpot batteries running flat, sitting undercharged or being used outside normal patterns.
No MOQOrder one battery, a restock, or small accessory shipments without an artificial minimum.
Portal view for approved trade partners
Live Portal access
Battery overview
Live battery detail, service notes and built-in support messaging.
Trade partners pre-claim a battery by entering the unique battery ID into their portal when the battery arrives with them. They can link it to an invoice, install job or customer record before handover, so when that customer connects through the TITAN app, the battery is already tied to the right support trail instead of becoming an anonymous Bluetooth device in the field.
The fleet overview shows every registered battery at a glance: live or offline state, state of charge, voltage, temperature and last seen time. From there, partners can drill into the battery detail for protection flags, cell balance, lifetime fault counters and recent history, making it much easier to tell whether a battery is actually faulty or simply flat, undercharged, left in hibernation or being abused.
The service log keeps install notes, issue history and outcomes against the battery itself. Partners can record what was fitted, what was checked, and what happened next, then notify TITAN from the same log so we can reply back with context - an instant support thread built into the portal rather than another disconnected email chain.
It also opens the door for proactive aftercare. If a customer battery is drifting low, repeatedly being pulled too hard or showing patterns that will cause problems later, you can warn them before it becomes a support call. For dropship orders, where the trade partner will not see the battery ID before dispatch, TITAN can pre-claim the battery on their behalf.
The app and portal software are designed and built in Cheltenham. Battery hardware is built to a TITAN spec sheet by our partner factory, then end-pack QC is completed in Cheltenham before dispatch.
Fleet monitoring overview
Service log for install notes and support messages
Trade catalogue and B2B basket
Buying tools
Trade ordering without the spreadsheet admin.
Approved accounts can browse batteries, accessories, cables and fuses with clear product names, photos, dimensions, short specs, downloadable documents and stock bands. RRP sits beside the private trade price inside the portal so resellers can see the commercial picture quickly.
We are actively working towards market leading margins for trade, with pricing updates published inside the portal before they take effect.
Portal detail
Built around how trade customers actually order.
This is not a public discount code. Pricing is hidden until an account is approved, payment options are account-controlled, and trade terms, distributor pricing and credit limits are managed by the TITAN team.
Use a default address, saved address book entry or one-off dropship address, add a PO or reference, then submit the order for payment or approved account terms.
01
No minimum order quantity
Order one battery, a full restock, or a small accessory shipment without hitting an artificial MOQ.
02
Private trade pricing
Trade, distributor and selected custom price sets can be managed separately without showing pricing to unapproved accounts.
03
Dropship ready
Send direct to your customer while keeping the order, reference and support trail linked to your account.
04
Partner updates
Pricing changes, preorder notes, stock ETAs and product updates can be published straight into the buying flow.
Ordering flow
From portal request to confirmed trade order.
Orders are routed into the normal TITAN order process once payment or approved credit is confirmed, keeping product data, fulfilment and back-office handling aligned without asking trade customers to email lists back and forth.
Step 01Build the order
Select products in the trade catalogue and choose account, saved or dropship delivery details.
Step 02Choose payment
Use Wise bank transfer, card payment or approved 30-day EOM credit terms depending on your account.
Step 03We confirm it
Once payment or account terms are confirmed, the order moves into processing and fulfilment.
Step 04Preclaim and support
Enter the battery ID in your portal, or ask TITAN to do it for dropship orders where you will not see the label.
Order history and status trackingBattery preclaim by unique ID
Apply now
Want trade access?
Email us with your business details and the type of work you do. We review each account manually, set the right pricing tier and enable suitable payment options before pricing becomes visible.
For installers, resellers, converters, marine engineers and specialist off-grid businesses.
No minimum order quantity, no public discount codes and no open wholesale list.
Lifetime warranty, fully transferrable, with module-based repair where possible.
We can support reseller stock orders, customer dropships, warranty and service queries, product downloads, trade battery preclaim and monitoring through the same portal environment.
If you already have portal access, sign in and use the trade catalogue. If not, send us your company details and we will set the account up properly.
